AT AWANNGROUP,
CREATIVE INDIVIDUALS
ARE ALWAYS WELCOME

Please find our vacancy list below.
We are looking for enthusiastic individuals, Who would work hard and develop themselves to be a good leader.

Send your application to [email protected]

Code: FBM   | Level: Managerial - Corporate   | Location: Semarang
  • Educational Background: A bachelor’s degree in hospitality management, business administration, or a related field is preferred.
  • Experience: Typically 1-2 years of proven experience in food and beverage management or a similar role.
  • Leadership: Strong leadership and team management abilities to guide and motivate staff.
  • Communication Skills: Excellent interpersonal and communication skills with a focus on ensuring customer satisfaction.
  • Financial Acumen: Experience with budgeting, financial reporting, and cost control.
  • Organizational Skills: Strong organizational and multitasking skills to efficiently manage a fast-paced food and beverage operation.
  • Problem-Solving: Ability to identify operational issues and implement effective solutions quickly.
  • Compliance Knowledge: Understanding of health and safety regulations, liquor licensing laws, and food safety standards.
  • Industry Knowledge: Knowledge of food and beverage trends, menu development, and service excellence.
  • Technical Skills: Proficiency in food and beverage management software, POS systems, and inventory control systems.

 

  • Operations Management:
    • Oversee daily operations of the food and beverage department, ensuring high service standards, quality, and efficiency.
  • Staff Management:
    • Recruit, train, and manage a diverse team of food service personnel, including servers, kitchen staff, and bartenders.
    • Conduct performance evaluations, provide feedback, and implement staff development programs.
  • Customer Service:
    • Maintain a strong customer service culture by ensuring the guest experience meets the highest standards.
    • Handle customer complaints and feedback to ensure satisfaction.
  • Inventory Management:
    • Manage inventory for food, beverages, and supplies.
    • Regularly review stock levels, order supplies, and ensure efficient stock control to reduce waste and optimize costs.
  • Financial Management:
    • Develop and manage budgets, monitor expenses, and implement strategies to optimize profitability.
    • Analyze sales data and financial reports to assess and improve the department's financial performance.
  • Menu Development:
    • Work with chefs and culinary teams to develop innovative menus, including food and beverage offerings.
    • Regularly review and update the menu based on trends, seasonality, and customer feedback.
  • Marketing and Promotion:
    • Plan and execute marketing strategies, including promotions, events, and social media campaigns to drive customer engagement and sales.
    • Collaborate with the marketing team to create special offers and seasonal promotions.
  • Compliance and Safety:
    • Ensure that all food and beverage operations comply with relevant health, safety, and hygiene regulations.
    • Oversee the implementation of food safety protocols, including staff training and compliance checks.
  • Event Coordination:
    • Coordinate food and beverage service for special events, private functions, and corporate catering, ensuring flawless execution.
    • Collaborate with clients and event planners to tailor menus and services to their needs.
  • Reporting:
    • Prepare regular reports on operational performance, inventory levels, customer feedback, and financial performance.
    • Provide insights to senior management on areas for improvement and strategic opportunities.
Code: OM   | Level: Managerial   | Location: Semarang



Skills:

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in data analysis and performance metrics.
  • Ability to solve problems and make decisions under pressure.
  • Knowledge of industry-specific regulations and best practices

Personal Attributes:

  • Leadership: Ability to inspire and motivate a team.
  • Analytical Thinking: Strong problem-solving skills and attention to detail.
  • Adaptability: Flexibility to handle changing priorities and challenges.
  • Decision-Making: Capable of making informed decisions that drive operational success

 

Key Responsibilities/Job Description:

  1. Operational Oversight:
    • Manage and supervise day-to-day operations to ensure business objectives are met.
    • Develop and implement operational policies and procedures to improve efficiency and productivity.
  1. Team Management:
    • Lead, mentor, and support team members to foster a positive and productive work environment.
    • Coordinate with various departments to ensure seamless communication and collaboration.
  1. Performance Monitoring:
    • Monitor key performance indicators (KPIs) to evaluate the effectiveness of operations.
    • Analyze data and metrics to identify areas for improvement and implement solutions.
  1. Budget Management:
    • Prepare and manage operational budgets, ensuring cost-effectiveness and adherence to financial constraints.
    • Monitor expenditures and implement cost-saving initiatives.
  1. Process Improvement:
    • Identify operational bottlenecks and inefficiencies, and develop strategies for improvement.
    • Implement best practices and streamline processes to enhance overall performance.
  1. Compliance and Quality Control:
    • Ensure operations comply with relevant laws, regulations, and industry standards.
    • Oversee quality control processes to maintain high standards of service or product delivery.
  1. Customer and Stakeholder Relations:
    • Address customer inquiries and resolve issues in a timely and professional manner.
    • Build and maintain strong relationships with stakeholders, suppliers, and partners.
  1. Strategic Planning:
    • Contribute to the development of strategic plans and goals for the organization.
    • Align operational strategies with overall business objectives and initiatives.
  1. Reporting and Documentation:
    • Prepare and present regular reports on operational performance to senior management.
    • Maintain accurate records and documentation related to operations.

 

Code: AMBD   | Level: Supervisor   | Location: Semarang

 

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Minimum 2 years of experience in business development, sales, or related roles.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Experience in hospitality, entertainment, or real estate
  • Familiarity with project management tools and techniques.
  • Strong negotiation and problem-solving abilities.
  • Ability to work in a dynamic team-oriented environment, with occasional travel required for client meetings and industry events.

 

 

  1. Market Analysis:
  • Conduct market research to identify trends, opportunities, and potential clients.
  • Analyze competitor strategies and market dynamics to inform business decisions.
  1. Client Relationship Management:
  • Assist in building and maintaining relationships with key clients and stakeholders.
  • Collaborate with teams to ensure client needs are met and expectations exceeded.
  1. Business Development Strategy:
  • Support the development and implementation of business development strategies and initiatives.
  • Identify and evaluate potential partnerships and alliances to drive growth.
  1. Proposal and Presentation Development:
  • Prepare and assist in the creation of proposals, presentations, and other sales materials.
  • Ensure all client-facing materials are compelling and aligned with company branding.

 

  1. Performance Monitoring:
  • Track and report on business development metrics and KPIs.
  • Provide insights and recommendations based on performance data.
  1. Collaboration:
  • Work closely with marketing, sales, and product teams to ensure strategic alignment.
  • Support team members in various projects and initiatives as needed.